Privacy Policy
1. Who we are
The Relentless Fitness client hub is a private training app for clients of Relentless Fitness ("we", "us"). Relentless Fitness is the data controller of your personal data — it decides what information is collected and why, in order to deliver your coaching.
The app is built, hosted and operated on Relentless Fitness's behalf by Marvanova Ltd (registered in England & Wales, company no. 17280852, Suite A, 82 James Carter Road, Mildenhall, IP28 7DE), acting as a data processor — meaning Marvanova only handles your data under Relentless Fitness's instructions and does not use it for its own purposes.
For any question about your data or this policy, contact us at apps@marvanova.com.
To confirm before publishing: Relentless Fitness's exact legal name and form — e.g. "Ty [Surname] trading as Relentless Fitness" if a sole trader, or the registered company name and number if it is a limited company.
2. The data we collect
We only collect what the app needs to help you train:
- Account details — your name and email address, and a securely stored password.
- Fitness & health information — your goals, body weight and weigh-ins, body measurements, training logs, personal bests, and any progress photos you choose to upload. Some of this is health-related data, which receives extra protection under law.
- Community activity — posts, comments and reactions you share in the in-app community feed.
- Technical data — basic information needed to keep you signed in and to run the app securely.
3. How we use it, and our legal basis
- To provide the service you've signed up for — showing your plan, tracking progress and running the community (legal basis: performance of a contract).
- To process your health-related information such as weight and progress photos (legal basis: your explicit consent, which you can withdraw at any time).
- To keep the app secure and working properly (legal basis: our legitimate interests).
4. Where your data is stored
Your data is stored using Supabase (a database, authentication and file-storage provider) on servers in the United Kingdom / European Union region, and the app is hosted on Netlify. These providers are trusted sub-processors engaged by Marvanova on our behalf; they only handle your data on our instructions and under written data-protection terms. We do not sell your data to anyone, and we do not use it for advertising.
5. Who can see your information
Your personal training data is private to you and your coach. Community posts you make are visible to other members of your coach's community. We never make your data public or share it with third parties except the service providers above, or where we are required to by law.
6. How long we keep it
We keep your data for as long as your account is active. If you close your account, we delete or anonymise your personal data within a reasonable period, unless we are legally required to keep some of it for longer.
7. Your rights
Under UK GDPR you have the right to: access a copy of your data; correct it; have it deleted; restrict or object to how we use it; and receive it in a portable format. You can also withdraw consent for health-data processing at any time. To exercise any of these, contact us at apps@marvanova.com. You also have the right to complain to the UK's Information Commissioner's Office (ico.org.uk).
8. Cookies and local storage
The app uses your device's local storage to keep you signed in. It does not use advertising or third-party tracking cookies.
9. Children
The app is intended for adults (18+). We do not knowingly collect data from children. If a client under 18 is to use the service, this should be arranged directly with the coach and with appropriate consent.
10. Changes to this policy
We may update this policy from time to time. When we do, we'll change the "last updated" date above and, where appropriate, let you know in the app.
← Back to the app